Domestic Shipping
Shipping to US and US Territories is done through USPS.
- $3 – $5 for orders $0 – $59.99
- Free for orders above $59.99
- $9 for 1-3 day Priority
International Shipping
Shipping to any country outside is done through USPS and in partnership with your local postal company. We do not take responsibility for lost packages. The cost varies depending on your order and destination country. Typically, the cost is $19 for Canada and $25 for all other countries. Most countries include tracking, but not all.
If you are ordering bottles then we suggest ordering a spare parts kit at the same time. This is because the cost of shipping to order parts is higher than the parts.
Returns
You may return items within 30 days if you are not happy for any reason. Simply return items with your purchase information to:
Lunatec
PO Box 26845
San Diego, CA 92196
Warranty
Most issues can be resolved through trouble shooting. There are manuals and instructional videos on the Product Support page, click here. Please contact us through our contact page or call 858.653.0401 if you still need help.
